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Vanguard Security’s strategy is to deliver and improve on transport security services by creating an environment that promotes customer satisfaction, sustains the highest levels of security outcomes and optimises productivity. We are proactive and responsive to the regulatory environment, emerging industry trends and needs, and embrace a consultative approach.
We recognise the importance of managing effective teams and the importance of clearly defined roles and responsibilities for all security staff. We acknowledge the effect team structure, culture and management capability has on staff performance. Effective management centres on supporting team performance and maximising customer facilitation to underpin the operational environment.
We place a strong emphasis on informal training to complement a thorough and expertly produced formal training program. We believe that the right mix of formal training programs, a continuous learning culture, strong communication frameworks, and inclusive and open leadership, can be used to efficiently train staff throughout their career.